Web Accessibility

Our Team Members are dedicated to accommodate guests with special needs. Stay in one of our luxuriously appointed rooms that meet or exceed the ADA requirements. Select rooms also offer roll-in showers, lowered safes and adjoining rooms. Please let us know if we can do anything to make your stay more enjoyable.

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on atlantiscasino.com, monarchblackhawk.com and monarchrewards.com, regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.

To ensure this, Monarch is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.

We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.

Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features on our hotel accessibility page which can be found here: (https://monarchblackhawk.com/americans-with-disabilities)

Our hotel has the appropriate policies, best practices, and procedures in place to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms.

As part of our reservation processes, we:

  1. Modify our policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms
  2. Identify and describe accessible features at our place of lodging and guest rooms offered through our reservations system in enough detail to reasonably permit individuals with disabilities to assess independently whether a given place of lodging or guest room meets his/her accessibility needs
  3. Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type
  4. Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems
  5. Guarantee that the specific accessible guest room reserved through our reservations system is held for the reserving guest, regardless of whether a specific room is held in response to reservations made by others.

If you require any assistance with booking your reservation, please contact us directly via email, phone, or social media, which you will find on our contact us page (https://monarchblackhawk.com/contact-us).

If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at reservations@monarchblackhawk.com. You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE

Hotel Website Accessibility Features

This hotel website for all Monarch Properties is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:

Accessibility on monarchblackhawk.com

  • Ongoing testing and improvements to meet Section 508 compliance
  • Keyboard accessible navigation and forms
  • PDF documents encoded to provide access to screen reader programs
  • Images contain meaningful and relevant descriptions
  • Color contrast to assist reading for visitors who are color blind or have vision impairments

For the best experience

  • Use the latest version of your web browser
  • Use the latest version of your assistive technology
  • Download our latest mobile app for your iOS or Android device

Comments and Questions

Should you have any questions or comments regarding our Web Accessibility or ADA Compliance, please use our online form to let us know.